The Laptop Pro is a high-performance laptop, and its USB ports are critical for connecting peripherals, charging, and data transfer. If a USB port on your Laptop Pro stops working, it can disrupt your productivity and limit your device’s functionality. This issue can arise from software glitches, physical damage, or outdated drivers.

First, test the problematic port with multiple USB devices and cables. If none of them work, the issue is likely with the port itself. If other ports on your Laptop Pro are functioning normally, the problem is isolated to that specific port. Try restarting your Laptop Pro, as this can resolve temporary software issues affecting the USB ports.

If restarting doesn’t help, reset the SMC, which controls hardware functions like USB ports. For Laptop Pro models with the T2 Security Chip, shut down your laptop, then press and hold the power button for 10 seconds before releasing it and turning your Laptop Pro back on. This can often restore functionality to malfunctioning ports.

Check for Laptop updates, as outdated software can cause compatibility issues with hardware components. Go to System Preferences > Software Update and install any available updates. If the port still doesn’t work, inspect it for physical damage or debris. Use compressed air to clean the port gently, but avoid using sharp objects that could cause further damage.

If the port remains non-functional, it might be damaged internally. In this case, contact Apple Support or visit an authorized service provider. They can diagnose whether the issue is with the port itself, the logic board, or another hardware component. If your Laptop Pro is under warranty or covered by AppleCare, you may be eligible for a free or discounted repair.

For older Laptop Pro models, USB port issues can sometimes be related to wear and tear, especially if the laptop has been used extensively. If you frequently connect and disconnect USB devices, consider using a USB hub to reduce strain on the ports and extend their lifespan.